Terms & Conditions
Welcome to Aeromax Holidays. By using our website or booking any of our services, you agree to the following Terms & Conditions.
1. Our Services
Aeromax Holidays provides travel-related services including:
- Flight bookings
- Visa assistance
- Holiday and tour packages
- Hotel bookings
- Cruise bookings
- Travel insurance assistance
2. Booking
All bookings are subject to availability and confirmation from the relevant airline, hotel, cruise operator, tour provider, or other travel supplier.
A booking is considered confirmed only after the required payment has been received and confirmation has been provided by Aeromax Holidays or the relevant service provider.
3. Payments
Customers are responsible for making payments within the agreed time.
Prices may change due to availability, airline or supplier pricing, taxes, exchange rates, or other applicable charges until the booking is confirmed.
Any applicable service fees, cancellation fees, or supplier charges will be communicated where applicable.
4. Flight Bookings
Flight schedules, fares, baggage allowances, and other conditions are determined by the respective airline.
Airlines may change flight schedules, routes, baggage rules, or other conditions. Aeromax Holidays is not responsible for changes made by airlines, but we will assist customers where possible.
5. Visa Services
Aeromax Holidays provides visa assistance and application support where applicable.
Visa approval is solely decided by the relevant embassy, consulate, immigration authority, or government department. We cannot guarantee visa approval or processing times.
Customers are responsible for providing accurate and complete documents and information.
6. Holiday Packages
Holiday package inclusions, prices, accommodation, transportation, activities, and schedules may vary depending on the package and supplier availability.
Any changes to an itinerary will be communicated to the customer where reasonably possible.
7. Hotels and Cruises
Hotel and cruise bookings are subject to the terms, availability, cancellation policies, and conditions of the respective supplier.
Hotel room types, facilities, cruise schedules, ports, and services may be changed by the supplier where permitted under their terms.
8. Travel Insurance
Travel insurance is subject to the policy terms and conditions of the respective insurance provider.
Customers are responsible for reviewing the coverage, exclusions, limitations, and claim procedures before purchasing a policy.
Aeromax Holidays does not determine insurance claims or coverage decisions.
9. Cancellations and Refunds
Cancellation and refund conditions depend on the airline, hotel, cruise operator, tour provider, insurance company, or other supplier.
Some bookings may be non-refundable or may include cancellation charges.
Any eligible refund will be processed according to the applicable supplier’s terms and conditions.
10. Customer Responsibility
Customers are responsible for:
- Providing accurate personal and travel information
- Checking passport and visa requirements
- Ensuring passports and travel documents are valid
- Arriving at airports, hotels, ports, and other locations on time
- Following the rules and requirements of airlines, immigration authorities, hotels, cruise operators, and other suppliers
11. Changes to Terms
Aeromax Holidays may update these Terms & Conditions from time to time. Updated terms will be published on this page.
12. Contact Us
For questions regarding these Terms & Conditions, please contact:
Aeromax Holidays
Email: info@aeromaxholidays.com
By using our website or booking our services, you agree to these Terms & Conditions.