Refund Policy

At Aeromax Holidays, we aim to provide clear and transparent refund terms for all our travel services.

1. Flight Bookings

Flight cancellations and refunds are subject to the airline’s fare rules and cancellation policies. Applicable airline charges, cancellation fees, and service charges may be deducted from the refundable amount.

Some tickets may be non-refundable.

2. Holiday Packages

Refunds for holiday packages depend on the package terms and the policies of the respective hotels, airlines, tour operators, and other service providers.

Cancellation charges may apply depending on the cancellation date.

3. Hotel Bookings

Hotel cancellations and refunds are subject to the cancellation policy of the respective hotel or booking provider. Non-refundable bookings will not be eligible for a refund.

4. Cruise Bookings

Cruise cancellations and refunds are subject to the terms and cancellation policies of the respective cruise operator.

5. Visa Services

Visa service fees may be non-refundable once processing or documentation work has started.

Visa application fees paid to embassies, consulates, or government authorities are generally non-refundable and are subject to the relevant authority’s policies.

Visa approval is not guaranteed.

6. Travel Insurance

Travel insurance refunds and cancellations are subject to the terms and conditions of the respective insurance provider.

7. Refund Processing

Once a refund is approved, it will be processed according to the applicable supplier’s refund policy and payment method.

Processing times may vary depending on the airline, hotel, cruise operator, insurance provider, bank, or payment gateway.

8. Service Charges

Aeromax Holidays service charges, where applicable, may be non-refundable even when the underlying travel service is eligible for a refund.

9. Contact Us

For refund-related questions or requests, please contact us:

Aeromax Holidays
Email: info@aeromaxholidays.com

Please include your booking reference, customer name, and details of your refund request when contacting us.